Terms & Conditions of Service & Sale

Date last updated: 1st September 2024

These MD Nutritionals Terms and Conditions of Service and Sale relate to the use of and the purchasing of anything from the MD Nutritionals website (www.mdnutritionals.com), or any associated platforms. By accessing our website, registering an account or purchasing from our website you automatically agree to these Terms and Conditions.

Parties
“MD Nutritionals”, “we”, “us” or “our” refer to MD Nutritionals, being a company incorporated in, existing and operating under the laws of the United States. “You” or “Your” refers to you as the customer and holder of a MD Nutritionals account or otherwise the user of our website and products.

Use of our website
Your use of the website, opening an account with MD Nutritionals and/or the ordering of anything from MD Nutritionals creates a legally binding contract between you and MD Nutritionals that is subject to these Terms and Conditions.

Governing law
The use of the website, opening an account with MD Nutritionals and/or the ordering of anything from MD Nutritionals is subject to the laws of the United States. You agree to submit to the exclusive jurisdiction of the courts of United States in relation to any dispute between you and MD Nutritionals.

Warranties & Liability
Except as expressly stated in these Terms and Conditions or on MD Nutritionals website, MD Nutritionals makes no warranty or representation as to the merchantability, fitness for a particular purpose, suitability or efficacy of any product purchased by you from MD Nutritionals beyond any manufacturer warranty included with the product. Nothing in the former statement modifies, negates or restricts a consumer’s rights and remedies under the Consumer Guarantees Act 1993.
Subject to your rights and remedies under the Consumer Guarantees Act 1993, to the fullest extent permitted by law, MD Nutritionals will not be liable for any:

1. Warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the website, your use of the website and the information, products supplied, offered to be supplied or advertised or accessed through the website; and

2. Liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence).

To the fullest extent permitted by law, MD Nutritionals maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount paid by you to MD Nutritionals in respect of the product excluding any amount paid for delivery.

No warranty for use of website
While MD Nutritionals endeavors to ensure that no computer virus or malicious software is contained on our website, MD Nutritionals makes no warranty as to your use of the website and MD Nutritionals will have no liability for any damage to your computer or other hardware as a result of your use of the Website.

Limitations & permissions
You may not make use of any logo or trademark displayed on the website without the express written consent of MD Nutritionals. You may link to the website from any other website provided that you agree to immediately remove that link if requested by MD Nutritionals.
 

Links to 3rd party websites
The website contains links to websites that are not controlled by MD Nutritionals (Third Party Websites). MD Nutritionals makes no promises or warranties as to the content or security of any Third Party Website and you link to and use any such Third Party Website at your own risk.

Privacy
We collect, hold and protect the personal information you share with us in accordance with our Privacy and Security Policy. Please read this for detailed information regarding our approach to your privacy.
You’re in control of your personal information and can ask for us to share this with you or delete this at any time. To do this, simply email us  and we’ll action your request within 20 workings days.

Consent to use cookies
Our website uses cookies to give you the best user experience. Read more about the use of cookies in our Privacy & Security Policy.
 

Consent to receive email communications
By using our site, registering for an account or making an order, you consent to us sending you relevant transactional emails about your user account and/or order.
You can opt to receive MD Nutritionals promotional emails from the form at the bottom of the homepage of our website, when you place an order, or when you register for a MD Nutritionals account. You can unsubscribe from these promotional emails at any time (simply click on the link in the footer of any promotional email we send you). We allow you to unsubscribe from all or chosen promotional email newsletters (or re-subscribe if you change your mind and want to start receiving these again).
 

If you unsubscribe from promotional emails:

• Your account will still be valid and

• You will continue to receive MD Nutritionals transactional emails regarding site usage, orders and account status.

You can choose to receive no emails from MD Nutritionals and join our email blacklist by simply emailing us. However, please note, this means that you will not receive any order confirmation emails or delivery updates. Once you have requested to receive no emails from us, we cannot reverse this.

Accuracy of information
We aim to list current and accurate product information at all times. However, it is possible that errors may occur. To the fullest extent permitted by law, MD Nutritionals does not accept any liability for any damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on our website.
The information shared regarding products, their features, and assurances are compiled with care and attention. However, the accuracy relies on correct information and transparency from our supplier partners. We have strict guidelines that we communicate to our suppliers but subject to our obligations required by law, are not responsible if supplier information is revealed to be incorrect.
Please be aware that the ingredients in our products may change or vary from time to time. We rely on our suppliers to tell us if they make any changes to these, and this may take a few days to update on our site. We recommend you refer to the ingredient list on the product package you receive for the most up to date list of ingredients. We also recommend you review product ingredients when making a repeat order, as ingredients may change without this visually being obvious on our site, or on the front of product packaging.

Pricing
The prices displayed on the www.mdnutritionals.com website are quoted in in your local currency.
United States prices are inclusive of VAT and is applicable to all orders delivered within the United States.
Any orders delivered to Australia are currently not subject to Australian GST. Australian GST is not included in the product prices and is reflected in your 'Total to pay' section of the checkout in the Delivery and Tax field. Any order to Australia, including shipping (and GST tax), will be transacted in USD.
Sales to customers outside of United States may be subject to the payment of taxes and charges in their country. These will typically be payable by you before the package is able to be released from customs or your countries postal services provider. As these charges are outside of our control, MD Nutritionals accepts no liability for the advance notice or payment of any such charges levied by your country’s customs, import or postal authorities.
Prices for the products and services listed on the site are subject to change without any notice. We do our best to provide accurate pricing information, but errors can occur from time to time. We have the right to refuse or cancel any orders placed for products incorrectly priced.

Product availability & rain checks
Product availability is subject to change without notice. Whenever possible, products out of stocks are clearly highlighted on the site - you can choose to receive an email notifying you when a specific product is back in stock. MD Nutritionals cannot offer rain checks or extend a discount to an out-of-stock product.
All special offers and promotions are offered strictly only while stocks last and only for the period of the promotion. Promotional pricing or offers may be withdrawn at any time without notice once available stock is exhausted. MD Nutritionals may choose to end a promotion early for any reason. In this scenario, no rain checks will be given. Promotional expiry dates and times are listed as United States standard time.
From time to time, we may run short, specific price promotions without explicit promotion expiry dates in order to clear out stock or achieve other short term business objectives.

Product expiry dates
All products supplied to you will include an expiry date which will vary depending on the product. Our policy is to not dispatch any product within two months of its expiry date, unless otherwise stated on the product page or where the product is sold as part of a clearance promotion.

Payment
Orders will not be dispatched until satisfactory payment has been received by MD Nutritionals or any suspected fraud has been investigated. An order or transaction is not complete until products are dispatched. MD Nutritionals can refuse or cancel any order at its discretion and refund payment.
MD Nutritionals reserves the right to refuse to deliver any products ordered for any reason, including without limitation, unavailability of stock or a decision by MD Nutritionals to no longer sell a product. A refund will be given if payment has been accepted prior to any of these reasons.

Product information
The information on this website is intended for your general information. It is not a substitute for medical advice from a health care professional and is not intended to diagnose, treat, cure or prevent any disease. Always consult your doctor or other qualified healthcare professional with any questions you may have regarding a medical condition. Do not disregard medical advice or postpone consultation with your health care professional because of information that you have read on this website. Always read the label of any supplements or natural health products you purchase and use only as directed. Vitamins and minerals are supplementary to and not a replacement for a balanced diet. Consult a health care professional if symptoms persist.
Reviews on the website are provided without compensation by users of our products and should be viewed in this context. Reviews are the experiences of real people with products they’ve used, not substantiated health claims. Individual results may vary.

User submitted content, including product reviews and testimonials
We reserve the right to use all user submitted content we receive in our marketing and promotional material, both on and offline, identifying the submitter by first name only. If you don't want us to use your submitted content, please let us know.
Your submission of any such content confirms that you understand that this content may be used in a public context, either online and/or offline, and that MD Nutritionals specifically may use, modify, edit or republish any such content submitted. While we endeavor not to significantly alter the meaning and intent of submitted content, we do sometimes edit it to condense, summarize, improve readability or comply with our regulatory obligations, and reserve the right to do so.
Beyond prevailing legislation, MD Nutritionals has no obligation to screen or edit any content supplied by customers, but has the right to do so, and to modify, delete, refuse to post or remove any content, in whole or in part, from any portion of MD Nutritionals websites or social media platforms, at its sole discretion for any reason whatsoever, including, but not limited to, content that violates these terms and conditions or is otherwise objectionable.
You may not be permitted to edit or delete any content you have submitted but can ask us for it to be removed from online publication, and we will remove it so long as it’s reasonably practicable for us to do so.